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Pokemon Go – They had a solid outdoor base to launch

Hi there, here we are. Pokemon Go has been insane, longest time spent, quickest to jump to number 1, quickest to enhance market cap, and insanity craze on its competitor’s platforms – FB YT IN SP

So WTF is going on? You know. Why are people crazy about it?

What you don’t know is that there have been many apps that did exactly what Pokemon did. Same went for Angry Birds. And Candy Crush.

What’s different – Story. Story (derived, borrowed, lent, or created) has been inherent in its success. What we didn’t know is that Pokemon regularly held events, conferences, seminars, and get togethers across the US and Australia. It had a sense of awesomeness about it (much like a comic-con) and people loved it. Crowds gathered to watch it. Check out their FB page here.

So they already had a pretty solid base

The Promise – They promised fighting simulation in the game (which might come in 2017) so people are hyped for it. They did it via two videos hitting 30M each, as well as a Google Prank video. Similar to how Deadpool got funded. The Promise of epicness for bored consumers.

The hype – All of the media was (paid?) invited to talk about it. They were most likely handed press kits to talk about it in the news. Similar to how Snapchat got famous (controversy and cool-off model) Pokemon go had its share of robbings, accidents and eye witness accounts of disasters. A few stories amplified, made it look as though it was a national endemic.

Exclusivity – You cant have it if you arent in the US or Australia. Now you want it more because everyone’s talking about it. When it launches in Japan, thats when the shit will hit the ceiling.

Cosplay  – Cosplay made it cool to pretend to be someone and walk around. That’s what Pokemon Go is all about. Playing a story based game without the heavy expensive clothes, while still being Ash Ketchum

Hacks/Outages – Hackers noticed this. They shut down the servers. This increased the hype to now become a cultural phenomenon

Love – People love Pokemon. And now, with the world in turmoil, they want to connect with their inner child to once again become safe in their own world augmented over so much hatred

Influencers – Influencers will try anything. Brands will collab with them to promote anything. The collaboration helped a lot to get people excited about the one game that forces you to go outside and play socially instead of the lonely confines of call of duty. PewDiePie made 3 videos totalling 10M+ views, along with atleast 100 more influencers

FOMO – Nope cant miss out on it. Gotta catch em all

Charm – The UI of the app is pretty good looking along with its interaction mechanics when you play it. Its got an addictive indication to it (probably developed after solid testing) that makes the user want to play it again n again and gain seemingly free things that are virtual (characters, pokemons, etc)

Pokedex – Yes in the series, Ash carries a Pokedex which is a tablet. Now people carry large phones which psychically reinforce the message that they’re carrying a Pokedex cum PokeBall.

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Community – See, Pokemon nerds didnt get a chance to meet each other traditionally. Now they did. The more they connected the more their stories spread. People would ask “what did you do today” and theyd say -” I met someone new playing Pokemon Go in the park” and the conversations flow onwards. WOM spiked with accomplishment, added to hierarchy of being the best Pokemon trainer.

Business – Retail outlets, restaurants, etc make special deals, and offers to Pokemon Go users, adding more incentive to play the game.

Now the question is – have there been games like PoGo before? Yes But they all lacked story and connection.

Branding, PR, Comms – Heavily controlled brand communications over decades. Nothing is out of place and everything is well strategized to the T. Whether its a new console launch or a new storyline for Pikachu, its always thought through and strategically placed in key outlets.

The Youth – Playing it all day as a distraction from the everyday, snapchatting, instagramming and making it a fun-social-casual experience for everyone to be a part of. Pokemon is truly raceless, colourless, agendaless, cool for both nerds and jocks, and fun for everyone secretly wanting to be a part of a latest trend, or even a meaningful story which touched them as a child

Its sparked a new industry – X for Pokemon.

 

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Data in Marketing

Its been a while since I talked about this subject. Data is subjective. That is fact. You can twist and turn it anyway. That’s why data isnt the Bible. Its stories. Stories work and are scalable. Thats what data doesn’t track away. I’ve been priveledged to see sales numbers, valuation data, metrics for ROI on eccentric ads, and mobile links that pointed to news media outlets for better SEO. Data is everything. But i think we forget the idea of culture. When the company has good culture, a loving way to market and do business, data becomes normalized and is clearer to assume. Otherwise, its all rain-man in the rain. Its just falls from the sky and everything is up for grabs. Human (game rules) also interfere in the data. Example –

Customers from last Q purchased 20% more than this Q, but had a stronger recall on ad spends and copy.

Does that ring a bell? It means that people bought less but they remember you more. What does that mean?

It means that the competition’s got something better or cheaper, but you’re the preferred partner. So you need to act fast and get going.

Now the data wouldn’t have told you that directly. Because there are factors beyond its control.

So really, data all that it is – is numbers derived from a particular set of behaviours based on assumptions.

What matters is what you do with it

Strategy

 

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What exactly is Marketing Strategy?

This question haunted me early on when I started my career, because everyone above me considered themselves a strategist. I felt hurt and broken, as i never thought id be good enough. And then I met them. A whole bunch of them. Everywhere. In meetings, in client pitches, in seminars, in webinars, in-house, in everywhere, and I realised they all sucked. Both executioners and strategists faced the same problems in 2012-13, as they do now. – ROI on spends, marketing metrics, communication strategies, etc. We’re all fucked.

Now, fast forward 2016, im here. A strategist. What do i do –

My MottoBUILD Relationships With Your Customers!!!!

A. Communication Audit – This is a fancy buzz word for using my historical library of brands and communications, and analyze your brand’s comms practises – including web, traditional, corporate, employee, etc and change things around while A/B testing everything. So making you say things better.

B. Marketing Audit – What have you done wrong, why you did the wrongs things wrong. Social, SEO, Ads, Creative, Copy, blah blah etc etc – everything! Literally everything you’ve ever done marketing I will find it and analyze it. I will DO IT because I LOVE IT!

C. Corporate Culture – Believe it or not, most bottlenecks come in marketing culture and corp culture. If we’re all risk averse, we’re all doomed. If we don’t talk to customers effectively, we’re all fucked. How to best analyze the situation and combination of things – to make things happen!

D. Customer Research – What they hell do they want? And are you bringing it to them? This is it 🙂

E – Marketing Strategy – How to best find the journey to sales. How to actually get customers, build communities and whats worked best for your industry, and what will work for you. How to actuallllly make you unique and build relationships with customers. OMG! So Coooool. Yes it is. My profile here.

F. Execution Plans – Wha wha wha? FB changed their algorigthm again? What now? Don’t worry Im here. I prepare a heavy heavy plan chalking out EVERYTHING! To the T. So that you dont have to think about any of this. I oversee everything and ensure its done, while leading the team with my networks, vendors, and connections to ensure that no team member feels left behind.

G. Communications Strategy – What should the brand say? And how should they say it? Are you a Nike, or are you Bhavesh’s Garage? Whats the best, the absolute best way to approach customers and showcase yourself on your site, social media, ads, copies, etc to best reflect yourself to your audience.

H. Asset Management – Do you reallllly have a solid creative team? Do you realllly have a good SEO team? I audit and analyze to find, train and motivate your employees or vendors to work better! With love and leadership – ofcourse

I. Asset Class Analysis – Do you realllly need an SEO team spending only 20K a month? How about more? How about new avenues of growth, how about new essential moderation of research? New new new, faster faster and better! Love your work through loving your hardline!

J. Brand Identity – Who the hell are you? And what do you want to portray through your PR, communication and marketing? What is it that makes you remarkable and irreplaceable (per say) to your customers. How do you uniquely benefit your clients or customers?

K. Marketing Optimization – Should we just then optimize your existing practises and I can get going then?

L. Marketing Analysis – So we did the campaign, and we acheived nothing. JK! Acheived something 😀 So lets make it better, and if you’ve done things in the past that didn’t work, then lets analyse and optimize it to create real value for your customers.

MFAO – Make your marketing remarkable!

That’s all folks. Love your work and your work loves your back – very very much!

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The problem with content these days

One of the major issues with content in India is the idea that we compare and compete with the US. Make-up, beauty, fashion, fitness etc etc. We have bloggers who aren’t able to capture a market because its all so saturated. Under the guise of “following passion”, people enter this industry and aren’t able to corner a strong demand from the public. While most people wonder – “who follows these people”, a handful of them actually make millions. There are hundreds of people who offer success steps and few that preach the right things to people. So here’s what we need –

  1. Corner a niche market; make it grow – Have you and your voice reach out to millions but start small from a hundred true fans. If a hundred people love your work then you’ve got it. You can make a lot of money if you’re the sole provider for a hundred very specific people. The whole world can accommodate a million bloggers, but they each would need to be unique and appeal to a very small and specific demographic.
  2. Don’t follow the crowd – Stop wrecking yourself by being another thing that comes n goes. There’s one Justin Beiber, but theres a million Justin Beibers for XYZ (Pop, Grunge, Hip Hop, Fashion, etc).
  3. Don’t build a brand; build a following
  4. Don’t take risks; and you will die – Taking risks is the most important thing to grow in your business and in content
  5. Talk to your audience – Follow them, talk to them and be friends with your fans because they need you to be.

 

Heaps of people want what’s best for you, just give it to them.

It takes years to build a sizeable audience, and it will happen if you keep at it.

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So Microsoft acquired LinkedIn – Now what?

S= Strenght W= Weakness

Well microsoft is in a unique position where it owns PC (S), Mobile (W), Social (S) – through linkedIn,

Google – PC(W), Mobile (S), Social (W)

Apple – PC (S), Mobile (S), Social (W)

So who comes out in the end the winner? Ding Ding Ding – its Microsoft. Why did Microsoft acquire LinkedIn? Because Investors are hungry for data and are urging the dinosaur to do something and it just did. Big Data, Enterprise, and Cloud makes Microsoft a B2B GIANT!!! Dominating everything in that space. Meanwhile Google and Apple are battling in the smaller B2C space for the title of most valuable company

As you can see from the video, Jeff just doesn’t give a fuck about LinkedIn anymore and there’s some yap about aligning and vision and shit.

Basically what Satya wants is to combine professional cloud and professional network to dominate professionalism. Reif n Jeff get stability in the market and Microsoft get a boost in their rates.

So what does Microsoft get? – A foot in the social media game, database of B2B folks, a fast returns investment, B2B consolidation, Access to more markets, & Branding and Marketing

LinkedIn – Leadership, Access to markets, Cloud services, Business integration, Stability in markets, and Access to more investors

Win-Win? Maybe more so for Microsoft

What does this have to do with Marketing Strategy?

Invest in LinkedIn much much much more! Ad rates will go up and you will find a smarter, more defined sales team and is more focused on driving value than just campaigns. The user base will go up and the acquisition will result in more data for LinkedIn to play with to refine their advertising. I.e. Microsoft knows whether you use power point for shoes advertising or sales representation training through their office cloud, and itll match your name to LinkedIn’s database. This’ll help shoe recruiters to tap into you better. Its all about DATA!

Big buys big money and lots of moolah if you invest wisely in LinkedIn marketing and advertising

Cheers and Enjoy your Tuesday!

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SEO in 2016 – Has anything changed strategically?

The answer is NO. The reason – There hasn’t been anything significantly different in terms of tech, acquisitions, formats, or channels to upset the current primers in SEO in 2016 – social, links, on-page + off-page. These 4 still account for 80% of all the bulk of your traffic and rankings on Google for keywords. Some people say that having ads on the search rank trick people into thinking that Google ranks 2 sites at one page in 2016 SEO, which influences people into survivor bias. But really beyond these tricks, nothing has changed. Ill skip the stats because they’re boring.

I’ll share a few tips n tricks that have worked –

  1. CTR lead magnet – If your ranking is receiving low CTRs on SERPs then consider spicing up your headline and text. Potential searchers may find it more irresistible and click through, leading google to rank you higher. A. Check out what Ads consistently appear on your desired keyword SERP. B. Copy them. C. Experiment along with them. D. Measure results. The posit is that if adwords (which is a more highly competitive space than organic) has one or two winners, then the same should apply to organic as well. E.g. Search for bad shoes NY, and it shows you Amazon’s results and a few ads by smaller players. You should copy their headlines and text, and jump base from there because these ads (for their higher quality scores) have performed better
  2. Topics not keywords – Stop focusing on one or two long-tail or short tail keywords, actually solve the user’s query with topics. Google Trend, and other paid tools (wordstream etc) will help find relevant topics to write and research about. Solve real problems.
  3. VOC – Talk to customers about new emerging pain points. Do a qualitative research and talk to people in the industry about what they feel their next set of challenges are and then solve them. Do some competitive analysis to see what your competition is crushing in.
  4. LONG FORM – Focus on 2000-3000 keywords on your page, because Google will rank you higher for multiple keywords you didn’t even know about. Plus you can keep updating that document and still get the link juice for other keywords
  5. Invest in VIDEO – INDIAN MARKETERS listen up!! Do more video and invest in YouTube SEO. I’m telling you that it performs way better than text in many cases and you gain their trust immediately
  6. On-Page UX – Get heatmaps, track lengths, eye movements, UX testing, etc etc to figure out where your visitors are going
  7. Plugins – Get them on everything you do. Plugins like Yoast are brilliant!
  8. Mobile? Social? AI? – Fuck all that. Just have a responsive site that users like, and a content that looks appealing and intelligent. AI won’t affect your efforts, neither will the wave of cheaper mobile phones
  9. Focus on business, not SEO alone – HatTip to Dana. Focus on incremental visits, walkins, customers, goal setting and inbound acquisition rather than just saying – “I will rank you at page 2 for shorts”
  10. Tactics – On page optimization (url structures, site links, anchor text, attribution leads, schema.org etc) need to be refreshed every quarter or so according to Google’s latest algo changes. This is handled by your developer. If youre into Ecomm, then you’re fucked worse. Spend a lot of money in this space
  11. Voice SEO – Amazon Echo, Siri 2.0, FB live, and other innovations have made it important to satisfy user queries through voice seo. There’s nothing drastically different. The context to each search changes, thats all. So you’ll notice fluctuations in the reports but nothing too crazy. BUT remember that when people talk into a microphone, they’re queries will be a lot more different than on text. So it’ll be longer tail and more topical.
  12. Image text – FB’s getting good, Google great at it, and the rest are catching up. If you have keyword titles inside of images on your posts, then Google will rank you for that as well. So remember to keep things very clear when you’re using these tactics
  13. Nice niche nice niche – Deeper and stronger into really niche queries and sites. So you want to be the first to create mini sites that satisfy the queries that fuel traffic back to your site. E.g. Hamilton reviews, or Chinese rappers 2016, you can make a mini site called chineserappers2016 and literally focus on all the niches under them. Itll take a few weeks but itll be worth it. Affiliate links!
  14. Visitor Personas – More nuanced, more refined, and more diverse. Language on-copy as to be on-point
  15. Trust Josh Bachynski – He’s the best. He’s got a free guide here (https://www.youtube.com/watch?v=Zq9Eq_4mnUc)
  16. Make it FASTER – Load times will (definitely) affect your rank. Make it faster. Use CDNs or invest in bigger servers and compression!
  17. Be an expert – The more your outreach and link juice, the higher you rank on guest post, and unrelated content.

Alright, thats it for now. Subscribe to the newsletter and ill keep sharing interesting links everyweek!

 

 

Extra Credit –

  1. A great tactical resource to getting 15K in 30days in the shoe business, by using social to generate topical content and garnering links ( https://www.youtube.com/watch?v=cGzjx_YE7x4)
  2. Rand says no impact of IOT on Google rankings. Rightfully so (https://moz.com/blog/10-predictions-for-2016-in-seo-web-marketing)
  3. Yoast Plugin (for WP)
  4. Dana’s talk at Moz (https://www.youtube.com/watch?v=OWvOkIsKNZY)
  5. Old boring but basic – http://www.seonick.net/7-simple-seo-tricks-to-improve-your-2016-seo/
  6. A seriously outdated resource by Forbes “2016” (https://www.entrepreneur.com/article/270067)
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Data in Marketing

The Premise

There is none. Because data can be manipulated and edited and customized into any form shape and thing. Most scientific data collection processes work with sponsors that require insights and sometimes even conclusions. They outsource core/non-core processes to consultants or worse – other agencies, and the data, once gone through myriad of varying upper management and their own respective biases, is open to interpretation. I say this not from personal experience (maybe I do), but also from research.

1. Fewer than half of 100 studies of 2008, were replicable

2. Referencing Daniel Kahnaman’s letter to scientists

3. TV Ratings by Nielsen Had Errors for Months

Keep in mind, this is only an accusation, on which I am basing my argument. I maybe 100% wrong and piranhas and puppies can be best friends.

Just the level of bullshit that goes into forming conclusions about consumer psychology, sociology and even economy fails the catch up to gossip columns and cosmopolitan surveys.

Research, in its entirety is difficult. Even Dan Ariely ( every marketer’s favorite psychologist) has some amazing miscalculations in judgement. (Don’t get me wrong, I love the guy to Death. he’s a rockstar). Especially, his argument of ripping bandages. 

Now, the question is clear, how do we want to form culture moving forward. This is important to ask, as it directly relates to marketing. Consumers feel certain emotions that are ABCD, and their desires are XYZ. If we aren’t aware of their responses to stimuli 123, then we can damn well be sure about their desires XYZ. We can test this using a cheap Neurosky headset and some EEG reports about how much of an impact certain niches have on mass culture, and vice versa. We can also test how great of an impact stimuli has on certain people, and form strategies that way. We can be and do great things with marketing and then acheive results that are based on those specific parameters. I.e. a marketing campaign or market research data collected for Levis won’t be the same as for Ralph Lauren, even though the sample size might be the same.

The Sample Size

At what level can we be happy with our results? Can we really trust self-reported data? Never & No are the right answers to those questions. Now, the problem with sample studies is that generally people are vastly different from one another. Even inside one niche, (say gaming), there are varying personas of individuals that need to be captured for profitability and for qualitative v/s quantitative data. All in all, people may have similar interests but their interests can vary with their own past experiences and biases. E.g. a hardcore GTAV gamer may hate WoW games because of a bad incident that he had while being trolled online thus making him/her get the emotion of neutrality with sadness confused. Can you trust online surveys? – Hell no!

Finland & Taiwan. Self Reported Data. Mass aggregation. 700 People. I hate this research

Link here 

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I absolutely hate this article that went viral last year. Looking at this, Nike should focus on Contempt to spike the feeling in consumers’ feet and that would get them going to buy shoes.

Conclusion

Fuck data. Data is impure, and it hurts. Its like the car salesman who refuses to sell the car, but sells the fantasy of what the car could be. There are so many assumptions, conclusions, hypotheses, that make you go – what the fuck is going on. People consider knowledge and information to be power, they won’t be letting it go to some research so easily. Its all a mirage that one day will be hyper customized into each organization’s faculty. Imagine that, one research department per organization per customer base. We’ll have positions such as – Chief Consumer Insights Officer, who’ll look at online data patterns and become aware of his own short comings 6 months later, when he realizes that he hasn’t spoken to a real life customer in 3 years. Data is data. People are data, but insights are insights – which stand the test of time, until a scientist proves them wrong in 2015 and goes wild with PR outreach.

I leave you with this last thought – what do you want your brand to be? Be that.

storytelling and ideas

The difference between advertising and storytelling

We confuse the two. Quite often. We think that an ad with a story – is suddenly storytelling. Its story-selling. Storytelling is strictly – a story about the brand. THAT IS ALL. Anything else, is simply an ad with a storyboard. Ok? Ok!

Example of Storytelling –

Apart from the examples listed here in my other article.

Lifebuoy soaps – Help a child reach 5.  This brand exists because there are people in various parts of India that don’t have access to hygiene. This kind of niche, but extremely strong message suggests to the customers that Lifebuoy has done their due-diligence and actually cares enough to talk to remote villagers about their problems. It answers the question – “Why we are here” with its brand story.

 

 Example of an Ad (that can be confused with storytelling) –

A) Nike – Jogger Ad. This is a perfect example where marketers may confuse this to be storytelling. A story of the young fat boy that wants to lose weight is introduced here, with an inspiring message at the end. Sure, this looks like storytelling and can be confused with Nike’s “Why are we here”, but it speaks NOTHING about the brand itself. Its like a product placement in a movie. It means nothing.

 

 

Comparison Note –

In the case of Lifebuoy, there was a clear message. Lifebuoy is here to clean India. In the case of Nike, there was no clear message. Does Nike want to inspire fat kids? or does it say that greatness starts with a pair of shoes? The message is there, the consumer resonance is there, but it is NOT storytelling.

Contact me at contact@fivemv.com or on twitter at @sanchitkhera7. Im also a philosopher and spiritualist so don’t be thrown off by my twitter bio. Cheers.

 

photo credit: juhansonin via photopin cc

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To close the deal with customers, share your story with them

For brands to close-in on a deal, and differentiate themselves from the competition, they need to speak their story. A story that speaks about –

A) Who they are – Name, legacy, good-guys, positioning strategy

B) Why they’re here – to change the world, to sell innovation, to cure cancer, to spread joy

C) What should we I about it? – buy my stuff, signup for my newsletter, like my FB page, or don’t buy from the competition

Example –

Ledbury Shirts for Men

On their site, they have videos that take the customer through the journey of who they are and why they’re here. See, customers have no idea who these guys are. They know Louis Phillipe and Wills are corporations that give decent quality shirts. Who is this Ledbury? Hence, a strong story line helps to create the bond with the customer. If the story resonates, people might even buy a small-ticket item just to try it out on the first-go. Reminder to all you marketers – Upload the damn video to YouTube!

 http://www.ledbury.com

ledbury marketing

 

Chipotle

They stand for anti-GM cattle and agriculture. Its message is clear. Choose us for your next fast-food purchase. Its better for everyone. That was their attempt with the scarecrow video. Theyve also got a kick-ass concept called Farmed&Dangerous where they attempt to create social change via art and comedy.

A) Who they were – A niche brand that was anti-establishment

B) Why they’re here – To ethically serve customers with anti-GM food

C) What should I do about it? – Choose us. Because, we are the good guys. Vote for us with your money.

 

 Axis Bank

These guys didn’t focus so much on the who were are, but they did a great job of explaining why they’re here. Its a pretty exciting concept that captures the essence of what a bank should be. Their competition tried something similar – IDBI (your friend in banking), ICICI (easy banking), but failed to produce a coherent story.

 

 

Starbucks

An average attempt that could have been awesome. Their whole schtick is all about meeting, interacting and having fun. But they forgot to focus on who they are. There are countless perceptions of Starbucks in the market – all the way from being snobby and pretentious to being a place of home for writers and poets. Starbucks needs to find the 1% of their fans (the core) and reach out to them. Starbucks needs to be cool again.

 

 

I’ll keep updating this list. Contact me at contact@fivemv.com or via Twitter at @sanchitkhera7.

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For brands to create change, they need to do it through art

Change is uniquely similar to creating consensus. In that, both are propagated via propaganda. In other words, there needs to be art, in order to create change in consumer preferences or even social change in general for NGOs to expand their wings. They need to artfully showcase change, and what change can do. In terms of actual marketing, we are artists that are dying as a breed. We are simply making photo-realistic copies of existing paintings instead of making new ones.

For example,

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The Apple Mothership (I think its overpriced, but if everyone around me had an Apple, i’d probably buy one too). Apple’s always pushed the envelop and people appreciate it. Now take Google. People hate Google Glass. Imagine if Apple had launched Apple Glass. It would have been a massive hit! Just like the finger-print recognition. Finger-print recognition is extremely scary, but people are cool with it. Apple has always been about “thinking different” and “innovation”, so people will keep buying whatever Apple pushes out. Consumer behavior is stunningly changed by the advent of the letter “i”. If everywhere around me is the eco-system of iWatch, iPhone, iPad, then hell yeah – I wanna buy an Apple Glass!

Now, think about how much of an impact movies have. Movies move cultures. In India, a Hindi movie called “Taare Zameen Par” about a special-needs boy sparked debates across the country and eased off the stress associated with raising kids. It works. Art changes people. French society has evolved much faster than the rest, and it shows in their art and movies. Our ancient ancestors were more open about subjects like sex and violence then we are. Art moves things. Then why can’t art move marketing?

Think about marketing for a second. Its about expression. Ads, commercials, posts – they’re all expressions of a company and what it stands for. If a company is young (vice, snapchat, bleacher report) they would talk about things relevant to young folks. Like a salesperson but without a person. The ad pitches you a product and you buy it. That’s all marketing is – expression. But you can express something in an artful way – which beats the noise. Now that’s marketing.

You wanna change the world? Do it with artful marketing. Need to redesign the way you look at your NGO? – Design a few creatives that showcase a better world and why you wanna change the current system. Do it with art, flair and style. Every company has its own style.

Example –

If Coca Cola wants to push more liquid sugar drinks and give more children diabetes, then it would have to express itself as a brand that is concerned around happiness. But happiness is all about inclusion. Therefore, crafting an ad around changing consumer desires and community-like feelings will drive the happiness bandwagon.

Now, if Samsung wants to truly express itself, it needs to think beyond “sales” and “profit”. This 10th century mentality is corrosive and you can’t sell a product to a consumer around this proposition. The phones aren’t built for style or design, and neither do they perform better than others. They’re junky phones that have other junkie brands following suite (Micromax, Xiomi, HTC, etc). Crap producing crap. Now, what Samsung really needs to do is to find a few “unique” traits of a brand that creates consumer joy. Imagine a world where Samsung actively pushes the Design bandwagon. It would beat Apple down with a stick. Competing solely on design and imagining a world where customization and personalization is the norm, and not the extreme. Apple tried this and failed. So did Nokia. Wanna know why? Because it didn’t go with their positioning. Apple’s positioning is innovation. (NOT DESIGN). Nokia’s positioning is price (NOT DESIGN). Ask a few people in the room next to you, about what they say when they hear the word Samsung.